Terms & Conditions

 

Acceptance of Terms and Conditions - By booking a photo session with YM Photography, the client agrees to all the terms & conditions.
Terms - YM Photography reserves the right to amend these terms & conditions without prior notice.

Booking Fee - The Booking Fee which is £25 from the Total Fee secures the date, time and services of YM Photography which is non-refundable. The remaining balance has to be paid on the session day or before.

Product Orders - All orders shall be treated as an extension of this contract and will be charged for at the photographers’ price prevailing at the time of purchase.

Payment For Products - The cost of the product(s) must be paid for in full in order to be processed. This is non- refundable.

Orders may take up to 4 weeks to be completed. No responsibility for errors will be accepted unless orders have been given in writing and have been confirmed by the photographer.

Delivery Of Products & Services - YM Photography will not be liable for delays that are beyond her reasonable control and will use reasonable endeavours to meet agreed deadlines where applicable.

Please note that not all poses and shots are guaranteed. All children (and adults) are different and it may not be possible to achieve similar or requested images. In regards to cake smash sessions, cakes are not provided by YM Photography and must be provided by the client due to health and safety and allergies.

Damaged Goods - YM Photography shall provide a replacement if the product(s) arrives to the client damage. Evidence must be provided. YM Photography is under no obligation to provide a solution for a product that is damaged as a result of improper use by the client normal wear and tear.

Attendance - In the unlikely event of the photographer not being able to attend your photo-shoot due to unforeseen circumstances, YM Photography has the right to reschedule the session to a convenient date that is agreed by the client.

If you, (the client) are going to be late for your session, please ensure you contact the photographer. If you are late by more than 30 minutes, there will be a £20 charge towards your session. Your session may be rescheduled due to other commitments/bookings. If you do not attend your session with no contact made, the session will be cancelled and any booking payments made will not be refunded.

Display - YM Photography may use any images/products for her website, portfolio, display areas, competitions or advertising. If you are not happy for your images to be used, please state this in an email to ym_photography@hotmail.com within 5 days of receiving your booking form so that this can be actioned. Once digital pictures are delivered to the client (by email or download link) they cannot be exchanged/replaced or returned. Prints are posted within 4 weeks after edited version is sent to the client.

Retouching - All images include basic editing. For high level of editing (Photoshop) this must be confirmed with YM Photography for any additional costs that may be applied.

Failure - In the event of a camera failure or images are unsatisfactory, a free reshoot will be arranged. These dates and times will be in discretion and must be made within a month from the first session date.

Copyright - the client has full copyright permission to use an image in any way they wish.
Digital Files/Data - Digital files/data remain safely and securely protected in the sole property of YM Photography for 6

years from the date the client's data is taken. Thereon after, the client's data may be completely destroyed.

Complaints - The client should raise any complaints with YM Photography and put in writing to ym_photography@hotmail.com within 14 days of the session carried out. The photographer shall aim to resolve the complaint within 30 days from the date the complaint is received.

Service Cancellation - The booking fee is non-refundable. In the event of a (1st) cancellation, the non-refundable booking fee will be credited towards a future session which the time and date is to be agreed by both the client and Photographer. If a second cancellation is made, the booking fee must be repaid.